Terms and Conditions
- Items can be returned or exchanged within 1 day of purchase date with full refund. All the items must be unused/ unworn and are subject to inspection for damages upon return or exchange.
- If returned after 1 day, a sum of 15 percent will be deducted from the total amount. Any piece will be considered old gold after 7 days of receipt date or without the receipt.
- On-call return or exchange requests will not be entertained; The items must be present physically (Exception: if one has a reasonable justification)
- All the paperwork (including diamond certificates and receipts, etc.) must be returned with the product
- There will be a difference of Rs.2000 per gram and full stones will be deducted on the selling of old gold
- There will be 80 percent advance from the total amount upon order to lock the current gold rate and if 80% amount is not paid, we are not bound to lock the rate and will charge according to at the time of delivery
- Customers can cancel the order within 3 days after placement date and get a full refund. In case after 3 days; 10% of the total price will be deducted and the remaining amount will be returned to the customer
- If any of the stock item is re-sized or customized upon request of the customer, cancellation of the completed product will not be entertained. If the customer still insists, a percentage of 10% will be deducted from the amount of gold
- Once your order is delivered; it will be considered old gold immediately and cancellation or return will be entertained accordingly
- There will be a difference of Rs.2000 per gram and full stones will be deducted on the selling of old gold